Pricing
Hire the whole team for less than one wage.
From $39 a month for messages answered around the clock, up to a full multi-channel front office. Subscribe to go live immediately, or start a free 7-day trial first, no card. Annual billing gets two months free.
Solo
Messages answered around the clock, with light call cover for a quiet phone.
- ~35 calls answered each month (100 minutes)
- 200 chats across WhatsApp and web
- 5 minutes and 100 chats to test before you go live
- One inbox for every channel
- Bookings and leads captured while you work
Starter
The full front desk: 3x the calls and integrations included, for a single-chair or single-van business.
- ~100 calls answered each month (300 minutes)
- 500 chats across WhatsApp and web
- 5 minutes and 100 chats to test before you go live
- One inbox for every channel
- Signed webhooks to Zapier, Make, n8n, or your own endpoint
Growth
most popularFor busy front desks: more minutes, more threads, same setup.
- ~335 calls answered each month (1,000 minutes)
- 2,000 chats across WhatsApp and web
- 20 minutes and 100 chats to test before you go live
- One inbox for every channel
- Signed webhooks to Zapier, Make, n8n, or your own endpoint
- Card payments via Stripe Connect
- Callers who drop off get texted a booking link
- Chats in another language, translated to English in one tap
Scale
Multi-staff, multi-location volume.
- ~1,000 calls answered each month (3,000 minutes)
- 6,000 chats across every channel
- 20 minutes and 100 chats to test before you go live
- Up to 10 locations, each with its own numbers, hours, and staff
- Signed webhooks to Zapier, Make, n8n, or your own endpoint
- Card payments via Stripe Connect
- Callers who drop off get texted a booking link
- Chats in another language, translated to English in one tap
- Priority support
Enterprise
customUnlimited voice minutes, conversations, and integrations, plus dedicated support, onboarding help, and volume pricing. Built around how your business runs.
All prices in AUD, excluding GST. GST is added at checkout and itemised on your tax invoice, so registered businesses claim it back.Change or cancel any time. Upgrades and downgrades take effect when your current billing period ends.
The free 7-day trial, no card
Prefer to try first? Create an account and skip payment to run Estric AI free for 7 days, no card needed. WhatsApp and web chat, heavily capped, plus 10 minutes of phone answering on a number you already own. Subscribe any time to get an Estric AI number, lift the limits, and go fully live, billed then. Subscribing up front skips the trial and activates the full plan immediately.
Included during the trial
- 50 AI messages total across WhatsApp and web chat
- Up to 10 messages per single conversation
- 10 minutes of phone answering, on a number you already own
Unlocks when you subscribe
- An Estric AI phone number
- Payment links, plus Shop sync when it lands
- Your full monthly plan allowance, no caps
- Testing credits to rehearse before you go live
These limits keep the trial free to run and stop abuse. One trial per customer.
Checkout is instant, no account needed. You’ll create one after payment to open your dashboard. Prefer to look around first? Create a free account.
Compare plans
Solo $39/mo + tax or $390/yr | Starter $99/mo + tax or $990/yr | Growthpopular $249/mo + tax or $2490/yr | Scale $599/mo + tax or $5990/yr | |
|---|---|---|---|---|
| Conversations / month | 200 | 500 | 2,000 | 6,000 |
| Voice minutes / month | 100 | 300 | 1,000 | 3,000 |
| Answered calls (at ~3 min avg) | ≈ 35 calls | ≈ 100 calls | ≈ 335 calls | ≈ 1,000 calls |
| Website chat widget | ||||
| 24/7 AI voice answering on your number | ||||
| Signed webhooks to Zapier, Make, n8n, or your own endpoint | ||||
| Foreign-language chats translated to English in your inbox | ||||
| Up to 10 locations, each with its own numbers, hours & staff | ||||
| Priority support | ||||
| Your own booking page at estric.ai, no website needed | ||||
| Appointment booking with confirmations | ||||
| Leads captured from every conversation | ||||
| Conversation inbox with full transcripts | ||||
| Knowledge base for your services, prices, and policies | ||||
| Analytics on conversations, bookings, and leads | ||||
Enterprise
More than 10 locations, or volumes off this page?
Enterprise lifts the location cap, tailors call and conversation volumes, and comes with priority support. Tell us about your business and we'll put a plan together.
Questions, answered
- Do I need a website?
- No. Every plan includes your own page at estric.ai carrying your logo, services, prices, opening hours and live availability, so customers can book you online from the day you sign up. If you already have a website, the same booking drops onto it with one line of code.
- Is there a setup cost?
- No. Zero setup fees and no onboarding charges. Unlike providers that quote a setup cost and take days or weeks to get you live, Estric AI is self-serve: sign up, point it at your website, and it starts answering in minutes. You pay the plan price and nothing else, and our team is here if you ever want help.
- Which plan should I start with?
- Most businesses pick Starter: 3x the call time of Solo, 2.5x the chats, plus signed webhooks, for 2.5x the price. Shop sync and CRM sync are coming soon. Solo is the light option for a quiet phone: chat cover with 100 call minutes.
- How does the free trial work?
- Sign up and skip payment to start a free 7-day trial, no card needed. It begins at sign-up and covers WhatsApp and web chat, capped at 50 AI messages total across those channels (up to 10 per conversation). Phone calls and payment links stay off until you subscribe. After 7 days the service switches off unless you subscribe. Subscribing to a plan skips the trial and activates everything immediately, billed today. One trial per customer.
- Do prices include tax?
- Prices are quoted excluding tax, the way business software is normally priced, and for US customers the listed price is what you pay: we hold no US tax registration, so nothing is added at checkout. If that ever changes, sales tax would be calculated at checkout and itemised. Australian customers are charged 10% GST on top.
- How does annual billing work?
- Annual plans are billed once a year at ten months’ price, so you get two months free compared with paying monthly. Monthly plans are full price with no lock-in either way.
- What counts as a voice minute?
- Time Estric AI spends on live phone calls for your business. A three-minute booking call uses three minutes, so 300 minutes is roughly 100 answered calls. Chat conversations don’t use voice minutes.
- What is a conversation?
- One thread with one customer, a phone call or a message exchange, counted once per month no matter how many messages fly back and forth.
- I have more than one location. Which plan do I need?
- Scale. It lets you add up to 10 locations under one account: each gets its own phone and WhatsApp numbers, hours, timezone, services, and staff, and the AI answers as the right branch automatically. One dashboard, one bill, every conversation in one place. Need more than 10? Talk to us about Enterprise.
- Which shops can I connect?
- Product catalog sync is coming soon: Shopify, WooCommerce, BigCommerce, and Magento, on Starter and up. Shopify and WooCommerce will connect in a click with no keys to copy; the rest take one pasted token. Signed webhooks to Zapier, Make, and n8n are live today on Starter and up; native workflow connectors are on the way.
- Do I need a new phone number?
- No. On plans with voice, you point your existing business number at Estric AI and callers keep dialling the number they already know. Don’t have one yet? Estric AI buys you a local number in one click, wired to your AI and included in your plan.
- What if I stop using my Estric AI number?
- You can disconnect it any time from the Voice page. Calls stop immediately, but the number stays reserved for you until the end of its already-paid month, so reconnecting before then is instant, same number, free. After that it is released; support can usually still recover it for about 10 days.
- What happens if I go over my plan?
- We warn you well before you hit the limit, and you can move up a plan at any time. We don’t silently bill overage.
- Can I change, downgrade, or cancel plans?
- Yes: upgrade, downgrade, or cancel from the billing page anytime. Changes apply from your next billing period, so you always get what you’ve paid for.
Weighing this against a human answering service or a phone menu? See Estric AI vs a virtual receptionist and Estric AI vs an IVR.
More answers on the FAQ page. Something else? Talk to us.