For real estate agencies
The AI receptionist for real estate agencies
Estric answers every buyer, tenant, and vendor call 24/7, answers listing questions from your own information, books inspections and appraisals, and captures qualified details while your agents are out at opens.
Free 7-day trial, no card. Setup takes about fifteen minutes.
The phone problem every agency knows
Agents are at inspections when buyers call about inspections. The enquiry that rings out books through another agency’s listing.
Agents are out, phones are on
Saturday opens are peak enquiry time and zero desk coverage. The buyer calling about one listing is often a vendor testing your responsiveness for theirs.
Tenants and buyers call after work
Rental enquiries spike in the evening. An application that cannot get a question answered moves to the next listing before breakfast.
The same questions, all day
“Is it still available? When is the next open? Are pets allowed? What are the strata fees?” Hours of agent time spent reading listing details aloud.
Maintenance calls swamp property management
Every leaking tap rings the PM line. Without structured capture, urgent issues hide among routine ones and everything becomes an interruption.
What it handles for an agency
Loaded with your listings, opens, fees, and processes, it answers the questions callers actually ring with, then captures the lead.
Listing questions answered instantly
Availability, open times, pets, parking, strata: answered from the listing information you keep in its knowledge base and update any time.
Inspections and appraisals booked
Books private inspections and appraisal visits on your calendar and confirms in writing before the caller hangs up.
Qualified buyer and tenant capture
Name, contact, budget or move-in date, and which property they asked about. Every enquiry becomes a record, not a missed call.
Maintenance requests, structured
Captures the property, the issue, and urgency for property management, and escalates genuine emergencies to your on-call contact.
WhatsApp and web chat too
The same receptionist answers your website chat and WhatsApp line, from the same knowledge, into the same inbox.
Transcripts into your pipeline
Every conversation is recorded and transcribed, and leads can be pushed to your CRM through webhooks.
How it works
Build its knowledge
Point Estric at your website and confirm the details: current listings, open times, fees, service areas, and hours. Setup takes about fifteen minutes.
Connect your phone
Forward your existing business number, or take a new local number. Nothing to install and nothing changes for your customers.
Watch it work
Every call answered, booked or captured as a lead, recorded and transcribed in one dashboard. Your team steps in whenever a call needs a human.
From $39 a month plus GST
Every plan is the full product: 24/7 answering, listing answers, bookings, lead capture, and transcripts. Plans differ only in monthly capacity, not features. One extra appraisal pays for years of it.
Common questions
How does it know about our listings?
Listings live in its knowledge base, which you update from the dashboard in seconds: address, price guide, open times, features, and policies. Changes apply instantly across phone, WhatsApp, and web chat. If a caller asks about a property it does not know, it takes their details for a callback.
Can it book private inspections and appraisals?
Yes. It checks the calendar you connect, offers times, books the visit, and sends a written confirmation. Appraisal enquiries are flagged so your listing agents see them first.
What about after-hours maintenance emergencies?
You define what counts as urgent (burst pipes, no power, lockouts) and those calls are escalated to your on-call contact with a transcript. Routine requests are captured in a structured record for the property manager’s morning.
Do we have to change our phone number?
No. Estric answers the number your clients already know, via simple call forwarding you can switch off at any time. You can also add dedicated numbers per campaign or office.
Interview it before you put it on your lines
Try the live demo and ask it the hardest questions your callers ask: open times, pet policies, appraisals, and a tenant with a burst pipe at midnight.