For med spas & aesthetic clinics
The AI receptionist for med spas and aesthetic clinics
Estric AI answers every call, DM, and web chat 24/7, quotes treatments from your own price list, books consultations with deposits, and reminds clients so injector time never sits empty.
Free 14-day trial, no card. Setup takes about fifteen minutes.
The front desk problem every clinic knows
Aesthetic clients research at night and message before they call. If your first reply comes tomorrow, so does their booking, somewhere else.
Enquiries arrive at 10pm
Clients browse treatments after work and message the moment they decide. By morning, the impulse is gone or a competitor answered first.
The desk is mid-treatment
A clinician between appointments cannot also run the phones, the DMs, and the walk-in at the counter. Something always drops.
Consult no-shows burn injector time
A free consultation that nobody shows up for is the most expensive slot on the calendar. Without deposits and reminders, no-show rates climb.
Price shoppers eat the phone line
“How much is lip filler?” asked thirty times a week is a job for a knowledge base, not your clinical staff.
What it handles for an aesthetic clinic
Loaded with your treatment menu, prices, practitioner bios, and policies, it answers like your best front-desk hire, then finishes the job.
Treatment and price questions
Answers from your own menu: what a treatment involves, how long it takes, what it costs, and who performs it. No improvising, no medical claims.
Consults booked, deposits taken
Books the consultation on your live calendar and can hold the slot behind a secure payment link, so bookings come with commitment.
Reminders that cut no-shows
Written confirmation on the spot, reminder before the visit. The appointment lives in the client’s messages instead of their memory.
WhatsApp and web chat native
The channels aesthetic clients actually use, answered by the same receptionist with the same knowledge, into the same inbox.
Clinical questions go to clinicians
Suitability, contraindications, and medical questions are never guessed. They are escalated to your practitioners with the conversation attached.
Privacy kept simple
No access to clinical records or photos. It works from clinic information and appointment details, and every conversation is logged.
A 10pm DM, turned into a paid booking
A prospective client messages your Instagram-linked WhatsApp at 10pm after scrolling treatment photos, asking what lip filler costs and how much downtime it involves. The AI answers from your own treatment menu: price, what the appointment involves, and roughly how long results last, without making a single medical claim about suitability or outcomes. When she asks whether it is right for her given a cold sore history, the AI declines to advise and offers to have a practitioner call back, escalating the conversation with the full thread attached. For the booking itself, it holds the consultation slot behind a Stripe deposit link so the appointment is only confirmed once paid, then sends a reminder the day before. The clinic wakes up to a deposit already in the account and a flagged clinical question waiting for a practitioner, instead of a cold DM thread nobody got to before the moment passed.
How it works
Build its knowledge
Point Estric AI at your website and confirm the details: treatment menu, prices, practitioners, deposit policy, and hours. Setup takes about fifteen minutes.
Connect your phone
Forward your existing business number, or take a new local number. Nothing to install and nothing changes for your customers.
Watch it work
Every call answered, booked or captured as a lead, recorded and transcribed in one dashboard. Your team steps in whenever a call needs a human.
From $39 a month plus GST
Every plan is the full product: 24/7 answering, bookings, deposits, reminders, and transcripts. Plans differ only in monthly capacity, not features. One saved consult no-show pays for the month.
Common questions
Will it give clients medical or suitability advice?
No. It answers from your treatment menu (what a treatment is, price, duration, who performs it) and books consultations. Questions about suitability, contraindications, or outcomes are escalated to your practitioners with a transcript, because those are clinical calls.
Can it take deposits when it books?
Yes. Bookings can be held behind a secure Stripe payment link sent in the conversation, so the slot is only confirmed once the deposit is paid. You choose which services require it.
What about our prices changing?
You update the knowledge base yourself in the dashboard and it applies instantly across phone, WhatsApp, and web chat. No retraining, no waiting.
Do we have to change our phone number?
No. Estric AI answers the number your clients already know, via simple call forwarding you can switch off at any time. WhatsApp and web chat connect alongside it.
Interview it before you trust it with your clients
Try the live demo and ask it the hardest questions your clients ask: prices, downtime, deposits, and who does the injecting.