For law firms
The AI receptionist for law firms
Estric answers every call 24/7, qualifies new enquiries by matter type and urgency, books consultations on your calendar, and hands your team a transcript. Fee earners stay on billable work; no enquiry rings out.
Free 7-day trial, no card. Setup takes about fifteen minutes.
The intake problem every firm knows
A missed call is a missed matter. The person searching for a lawyer at 8pm instructs whoever answers first.
Enquiries arrive after hours
People look for a family lawyer after the argument, a criminal lawyer after the arrest, a conveyancer after the offer. Little of that happens between nine and five.
Fee earners answering the phone
Every unqualified call a solicitor takes is billable time spent discovering the caller needs a different kind of firm.
Reception coverage is expensive
A full-time receptionist costs more than most firms’ marketing budget, and still only covers business hours.
Intake details arrive incomplete
A name and a number on a sticky note is not an intake. Matter type, urgency, and the other party’s name should be captured before the first callback.
What it handles for a law firm
Loaded with your practice areas, fees, and intake questions, it answers professionally, qualifies the enquiry, and books the consultation.
Qualified intake, not just messages
Captures matter type, urgency, location, and how the caller found you, following the intake questions you define. Your team calls back informed.
Consultations booked during the call
Checks availability, books the initial consultation, and sends a written confirmation before the caller hangs up.
No legal advice, ever
It answers questions about your firm (areas, fees, process, location) and takes details. Anything resembling legal advice is declined and routed to a lawyer.
Transcripts for every enquiry
Every call is recorded and transcribed, so intake records start complete and nothing said on the phone is lost.
Web chat and WhatsApp too
The same receptionist answers your website chat and WhatsApp line, from the same knowledge, into the same inbox.
Discretion by design
No access to case files or practice management systems. It works from the firm information you provide, and every conversation is logged for audit.
How it works
Build its knowledge
Point Estric at your website and confirm the details: practice areas, consultation fees, intake questions, and hours. Setup takes about fifteen minutes.
Connect your phone
Forward your existing business number, or take a new local number. Nothing to install and nothing changes for your customers.
Watch it work
Every call answered, booked or captured as a lead, recorded and transcribed in one dashboard. Your team steps in whenever a call needs a human.
From $39 a month plus GST
Every plan is the full product: 24/7 answering, qualified intake, consultation bookings, and transcripts. Plans differ only in monthly capacity, not features. A single new matter covers years of it.
Common questions
Will it give callers legal advice?
No. It answers questions about your firm (practice areas, fees, process, location) and captures the caller’s details and matter information. Anything that would constitute legal advice is explicitly declined, and the caller is booked in or escalated to a lawyer.
How does it handle confidentiality?
It has no access to case files or your practice management system; it works only from the firm information you provide. Calls are recorded and transcribed into your private dashboard, and you control that data. A conflict check remains your team’s job: the AI captures the parties’ names so your staff can run it before the consultation.
Can it qualify enquiries before they reach a lawyer?
Yes. You define the intake questions per practice area (matter type, urgency, court dates, the other party) and it asks them naturally in conversation. Enquiries outside your practice areas are politely redirected instead of consuming a callback.
Do we have to change our phone number?
No. Estric answers the number your clients already know, via simple call forwarding you can switch off at any time. You can also add a dedicated intake number for marketing campaigns.
Interview it before you put it on your intake line
Try the live demo and ask it the hardest questions your callers ask: fees, urgency, and what happens when someone needs a lawyer tonight.