Australia wide
AI receptionist and answering service
Estric AI answers your existing business number 24/7 on a local Australian number, books jobs on your live calendar, triages the urgent ones and captures every lead you would otherwise lose to voicemail. Pick your trade and your city below.
How does an AI receptionist work for an Australian service business?
It answers your existing business number 24/7, on a local Australian number, using the same knowledge your team already has: your services, prices, hours and policies. When a call comes in it picks up in a natural voice, works out what the caller needs, and either books the job straight onto your live calendar, flags it as urgent for a callback, or captures a lead with full contact details, all before the call ends. The same receptionist answers WhatsApp and web chat from the same shared memory, so a customer who messaged at midnight is already known when they call back in the morning. Every conversation is recorded, transcribed and filed in one dashboard, and you choose the language model and voice it uses. Setup takes about fifteen minutes: point it at your website, confirm the details it learned, and forward your number.
By trade
electricians
Electrical work happens with both hands and often at height, in a roof space, or with the power off. The phone rings anyway, and the caller on the other end has a switchboard tripping and a list of three other sparkies open in another tab.
See citiesplumbers
Plumbing calls arrive at the worst moment for the caller and the worst moment for you. Water is going somewhere it should not, and the first business that picks up gets the job regardless of who was cheaper.
See citiesHVAC and air conditioning businesses
HVAC demand is not steady, it is a wall. The first serious hot week fills the voicemail before lunch, and the calls you cannot answer are the ones your competitor books instead.
See citiescleaning businesses
Cleaning enquiries are almost all price questions, and they come in while your team is on site with vacuums running. The quote conversation is repetitive enough that it does not need you, but slow enough that it loses you jobs.
See citiesdental practices
A dental front desk is busiest exactly when the phone is loudest: patients checking out, a chair running late, and a new patient on hold deciding whether to try the practice down the road.
See citiesphysio clinics
Physio bookings hinge on details a message bank cannot collect: which body part, whether there is a referral, and which fund the patient is with. Without them the first appointment starts late and runs over.
See citieshair and beauty salons
You cannot answer the phone with your hands in a client’s hair, and stopping mid-service to take a booking annoys the person in the chair. The call goes unanswered, and the booking goes somewhere with an online form.
See citieslaw firms
Legal enquiries are won in the first few minutes. A caller with a problem rings three firms, and the one that answers and takes their situation seriously gets the consultation, whatever the hourly rate.
See citiesreal estate agencies
Agents are at inspections, in the car, or in a listing appointment. The calls that arrive in those windows are the ones that matter most: a buyer on a listing, a landlord with a maintenance problem, a vendor deciding who to appraise.
See citiesBy city
- Sydney
- Melbourne
- Brisbane
- Perth
- Adelaide
- Canberra
- Hobart
- Darwin
- Gold Coast
- Newcastle
- Wollongong
- Sunshine Coast
- Geelong
- Townsville
- Cairns
- Toowoomba
- Ballarat
- Bendigo
Suburbs covered
- Sydney
- Manly, Bondi Junction, Parramatta, Chatswood, Penrith, Liverpool, Cronulla, North Sydney, Blacktown, Hornsby
- Melbourne
- Richmond, Brunswick, St Kilda, Box Hill, Dandenong, Footscray, Frankston
- Brisbane
- Fortitude Valley, Chermside, Ipswich
- Perth
- Joondalup, Fremantle
- Adelaide
- Glenelg
- Canberra
- Belconnen, Tuggeranong, Gungahlin
- Hobart
- Glenorchy, Kingston, Bellerive
- Darwin
- Palmerston, Casuarina, Humpty Doo
- Gold Coast
- Southport, Robina, Coolangatta
- Newcastle
- Charlestown, Maitland, Warners Bay
- Wollongong
- Shellharbour, Dapto, Corrimal
- Sunshine Coast
- Maroochydore, Noosa, Caloundra
- Geelong
- Torquay, Ocean Grove, Grovedale
- Townsville
- Kirwan, Idalia
- Cairns
- Port Douglas, Atherton
- Toowoomba
- Warwick, Dalby
- Ballarat
- Wendouree, Sebastopol
- Bendigo
- Kangaroo Flat, Eaglehawk