Canberra, ACT

AI receptionist for Canberra real estate agencies

Estric AI answers your phone 24/7 on a local 02 number, books jobs on your live calendar, and captures the leads you miss while you are working. Set up in about fifteen minutes, with nothing to install.

Free 14-day trial, no card. From $39 a month plus GST.

Why real estate agencies in Canberra lose calls

The trade

Agents are at inspections, in the car, or in a listing appointment. The calls that arrive in those windows are the ones that matter most: a buyer on a listing, a landlord with a maintenance problem, a vendor deciding who to appraise.

Canberra

Canberra work skews toward government and corporate tenants, which means procurement calls in business hours and property emergencies well outside them.

When the calls actually land

Saturdays around inspections, and weeknight maintenance calls from tenants. Estric AI covers all of it, including between 5pm and 8am AEST, on weekends and on ACT public holidays, so a caller in ACT reaches a real conversation instead of a message bank.

What answering the phone in Canberra actually involves

Canberra work leans heavily toward government departments, embassies, corporate tenants and the property managers who look after them, and that produces two distinct call patterns. Procurement and maintenance coordinators ring inside business hours, expect a considered answer about availability and insurance, and move to the next contractor rather than wait for a callback. Residential emergencies arrive well outside those hours, and Canberra winters make a heating failure genuinely urgent rather than merely inconvenient. The city is a single compact market with a limited pool of contractors, so the same names appear on every shortlist and being the one who picked up is often the whole difference. A local 02 number answered around the clock handles the coordinator ringing at ten in the morning and the tenant ringing at ten at night in the same voice.

Areas covered from Canberra

One 02 number covers the whole of ACT, including Belconnen, Tuggeranong, Gungahlin. There is nothing to change per suburb: the same agent answers, books and escalates wherever the caller happens to be.

  • Belconnen · North Canberra
    Belconnen is its own town centre with a resident public-service and student population, so calls run through the working day rather than clustering at night.
  • Tuggeranong · South Canberra
    Tuggeranong sits furthest from the city centre of Canberra’s town hubs, so a job there is a real drive and a business answering from the CBD end still needs the address confirmed before committing a tradesperson.
  • Gungahlin · North Canberra
    Gungahlin is Canberra’s newest and fastest-growing district, so a lot of its calls are new residents who have no existing tradesperson and are choosing on the first answer.

What it handles for Canberra real estate agencies

01

Answers listing questions from the property detail you load in, including price guide and inspection times

02

Takes maintenance requests with the address, the issue and access details, and routes them to property management

03

Books appraisals and inspections into the right agent’s calendar

What it collects before it hangs up

  • property or address
  • buyer, tenant, landlord or vendor
  • what they need
  • contact details

Every call is recorded, transcribed and filed in one dashboard with the booking or lead attached, so nothing depends on someone remembering to write it down.

From $39 a month plus GST

Every plan is the full AI team: receptionist, scheduler, cashier and analyst. Plans differ only in monthly voice minutes and conversation volume. No setup fee and no onboarding period, so a Canberra agency can be live today.

See pricing

Common questions

Can it answer questions about a specific listing?

Yes, from whatever you load into its knowledge: price guide, inspection times, land size, strata levies. It says it will check rather than guessing.

Does it handle after-hours tenant emergencies?

It triages against your rules and escalates genuine emergencies, for example no water or a security issue, to the on-call number.

Do I get a Canberra phone number?

You can take a local 02 number, or keep the number you already advertise and forward it to Estric AI when you cannot pick up. Callers in ACT see a local number either way, and nothing changes on your van, your signage or your listings.

Does it work outside Canberra business hours?

Yes. It answers every call, including between 5pm and 8am AEST and right through weekends and public holidays. Saturdays around inspections, and weeknight maintenance calls from tenants is exactly when a message bank costs you the most.

Want the full rundown for your trade? Read the real estate agencies page.

Stop losing Canberra jobs to voicemail

Hear how it answers before you sign up. The demo is a real call, not a recording.