For trade institutes and colleges
The AI receptionist for trade colleges and institutes
Estric AI answers every call, text, and web enquiry 24/7, answers course, fee, and intake questions from your own information, and books campus tours and enrolment consultations straight into your team’s calendar.
Free 14-day trial, no card. Setup takes about fifteen minutes.
The enquiry problem every college knows
Prospective students research and call outside office hours, and the enquiry that rings out enrols somewhere else.
Enquiries peak when the office is closed
Evenings and weekends are when people researching a course change actually pick up the phone, exactly when nobody is at the front desk to answer.
Intake deadlines create call spikes
The weeks before each intake closes see enquiry volume spike well past what a small admissions team can answer one at a time.
The same questions, every enquiry
"What are the entry requirements? When does the next intake start? Is there a payment plan?" Hours of staff time spent on questions that never change.
Tour and consultation bookings fall through email
A prospective student who has to wait two days for an email reply to book a campus tour often does not reply back at all.
What it handles for a college
Loaded with your courses, intake dates, fees, and entry requirements, it answers what prospective students actually ring about, then books.
Course and entry requirement questions
Answers from your current course guide: duration, prerequisites, delivery mode, and campus, instantly and consistently.
Campus tours and consultations booked
Books straight into your admissions team’s calendar and confirms by SMS, no email back-and-forth.
Fees and payment plan questions answered
Course fees, subsidies, and payment plan options answered from your own information, freeing staff from repeating the rate card.
Qualified enquiry capture
Name, contact, course interest, and intake intended: every enquiry becomes a record for your admissions team to follow up, not a missed call.
Web chat and WhatsApp too
The same receptionist answers your website chat and WhatsApp line, from the same knowledge, into the same inbox.
Transcripts into your pipeline
Every conversation is recorded and transcribed, and enquiries can be pushed to your CRM through webhooks.
The week before intake closes, when the phone does not stop
Applications for the next intake close in four days and the phone has been ringing since the office opened, mostly people who found the course online at 11pm the night before and are calling on their lunch break. One caller wants to know if there is a payment plan before they commit, another is asking whether their year 11 maths mark meets the entry requirement, and a third just wants to book a campus tour before deciding. The AI answers the payment plan question and the entry requirement question straight from the course guide, and books the tour into a real slot on the admissions calendar, confirming by SMS. All three enquiries are logged with contact details, ready for admissions to follow up on anyone who has not enrolled by the deadline, instead of hoping each caller rings back.
How it works
Build its knowledge
Point Estric AI at your course guide and website and confirm the details: courses, intakes, fees, entry requirements, and campuses. Setup takes about fifteen minutes.
Connect your phone
Forward your existing business number, or take a new local number. Nothing to install and nothing changes for your customers.
Watch it work
Every call answered, booked or captured as a lead, recorded and transcribed in one dashboard. Your team steps in whenever a call needs a human.
From $39 a month plus GST
Every plan is the full product: 24/7 answering, course and fee answers, bookings, and transcripts. Plans differ only in monthly capacity, not features. One extra enrolment pays for years of it.
Common questions
Can it answer questions about a specific course?
Yes, from whatever you load into its knowledge: duration, entry requirements, delivery mode, fees, and intake dates. For anything it does not know, it takes the enquiry for a callback rather than guessing.
Can it book campus tours and consultations?
Yes. It checks your admissions calendar, offers times, books the visit, and sends a written confirmation by SMS.
Does it handle multiple campuses and courses?
Yes. Load in every campus and course you run, and it routes each enquiry to the right one, including recommending an alternative when a caller’s first choice is full.
Do we have to change our enquiry phone number?
No. Estric AI answers the number prospective students already have, via simple call forwarding you can switch off at any time.
Interview it before you put it on your lines
Try the live demo and ask it the hardest questions your prospective students ask: entry requirements, payment plans, and a tour booked five minutes before intake closes.