Estric AI
An AI front desk, not just a receptionist
The AI front desk for Australian service businesses: voice, WhatsApp, and web chat as one team, live calendar booking, Stripe payments, flat plans from $39/month, Sydney-based support.
Comparison
Estric AI vs Ava
Ava is the strongest product in this category and the honest comparison shows it: deep back-office automation, payments, and polished booking. It is also US-centric, has no WhatsApp, and starts at $195/month. Estric AI covers the same core job, answered, booked, confirmed, paid, with WhatsApp on every plan, from $39/month, built and supported from Australia.
Ava
How Ava is positioned
A polished US-market AI receptionist for solo operators and studios. Full feature set on every tier, priced $195 to $595/month by volume. Voice and SMS only, no WhatsApp.
Feature-by-feature
Public information from each product’s website, summarised. Verify current pricing directly at ava.ai.
| Feature | Estric AI | Ava |
|---|---|---|
| Entry price | $39/month, full product | $195/month |
| Voice calls answered 24/7 | Yes, on your existing number | Yes |
| WhatsApp answering | Yes, on your business WhatsApp | Not offered |
| Web chat widget | Yes, shipped in one snippet | Not the core product |
| Books appointments during the call | Yes, from your live calendar | Yes, including classes and recurring series |
| Takes deposits and payments | Yes, via Stripe Connect | Yes, including saved cards |
| Shop products in chat | Shopify, Woo, BigCommerce, Magento | Partial |
| Waitlist auto-fill and win-back campaigns | SMS reminders live, campaigns on the roadmap | Yes, polished |
| Aussie support and business hours | Sydney-based team | US business hours |
| Pricing model | Flat monthly plan, no per-minute overage | Volume tiers: interactions plus voice minutes |
Where Estric AI is different
WhatsApp is the channel Ava does not have
In Australia your customers already message businesses on WhatsApp. Estric AI answers it on every plan, with the same memory as your phone line and web chat. Ava is voice and SMS only.
A $39 way in instead of a $195 one
Ava ships one full feature set priced from $195/month. Estric AI starts at $39 and every plan is the full product; tiers differ by monthly capacity, not features. You pay for the volume you actually take.
Built for Australia, not adapted to it
Local numbers, AU timezone support, Aussie accents and place names on voice, and AUD pricing with a proper GST tax invoice you can claim. Ava is built for the US market first.
Where Ava genuinely wins today
Waitlist auto-fill, win-back campaigns, and owner SMS commands are more polished on Ava right now. If those are your deciding features and the US-hours support works for you, Ava is a fine choice. We would rather tell you that than have you find out after switching.
Questions people ask about Ava vs Estric AI
Is Estric AI cheaper than Ava?
Yes at every tier. Estric AI runs $39 to $599/month; Ava runs $195 to $595. The bigger difference is the entry point: with Ava the cheapest way in is $195/month, with Estric AI a solo operator starts at $39 and upgrades when call volume justifies it.
Does Ava support WhatsApp?
No. Ava covers voice and SMS. Estric AI answers WhatsApp on every plan through the official WhatsApp Business API, alongside voice and web chat, with shared conversation memory.
Does Estric AI match Ava on booking and payments?
On the core: yes. Both book into your live calendar during the conversation and both take payments via Stripe. Ava is ahead on class schedules, waitlists, and win-back campaigns; Estric AI is ahead on channels (WhatsApp, web chat) and shop products in chat.
Can I try Estric AI before committing?
Yes. Free 7-day trial, no card, and a live demo you can talk to first. If it would annoy your customers, do not buy it.
Try the AI front desk on your own number.
Free 7-day trial. No card needed. Compare it against Ava on your own calls.